Welcome to Tutt Uncommon Treasures
- Check out our initial discovery of products from our exploration of the "antechamber."
- One-of-a-kind, limited editions. Each with a nostalgic backstory.
- Secure checkout and insured shipping.
Shipping, Return and Refund Policy
Domestic Shipping:
- Shipping is included on pre-tax shopping totals of $35 or more.
- All items are shipped within 5 business days, unless backordered; backorder option is only available for select hand crafted products.
- A pdf file with photos of the item, packaging, shipping label, and tracking number will be sent to customers via email.
Wrong Item:
- Contact us within 7 calendar days of receipt to request a return for refund. Include the reason for the return and a date-time stamped photo verifying the item is in its original, saleable condition.
- Prior to sending back, the customer will receive an "authorization to return" email, which will include a prepaid return shipping label (pdf file ).
- Item must be returned using its original packaging.
- Upon receipt of the returned item, a full refund will be processed to the original form of payment.
Item Damaged In Transit:
- Contact us within 2 calendar days of receipt and include a date-time stamped photo of the packaging and the damaged item.
- Request the refund directly from the shipping provider using the tracking number, which is found on the original shipping label.
How to Contact Us:
- Send us an email through your GoDaddy customer account.
- Use the contact form on our website: https://tuttuncommontreasures.com/contact.
- For questions during normal business hours (Mon - Fri, 9:00 am to 5:00 pm Central TIme), call 309-270-6070 and leave a message with a callback number.